Post
by Greg Ambrosius » Sun Dec 06, 2009 3:33 am
Originally posted by Glenneration X:
Could be worse Kevin....
Like me, you could be locked out of your Fanball local league, FFOC leagues, NFBBC league, Snapdraft account, the new Fanball/NFBC website, or basically anything that uses Fanball's server.
A simple request to customer service to combine my multiple accounts (realized while planning on joining that Snapdraft NFFC league by the way)....and something screws up and I can't get into any of my accounts. Half a dozen customer service E-mails and a phone call later, its acknowledged that its a Fanball issue, that they have a programmer working on it, and they hope it'll be rectified tonight. Well its only one of the most important weekends of the season....no big deal.
I've been following the issues with the Fanball server all year....probably my biggest concern with the merger.
Glenn This is a legitimate concern Glenn and right now you are right we are trying to hook up all of those accounts into one so that you just have to remember one username and password to get into all of your accounts. It's no different than what we had before with the NFBC and NFFC. You went to one MY TEAMS page and all your teams were there. That needs to be the case with all of our Fanball accounts too to simplify it for all of our owners.
We'll get this done right and then folks can play NFBC, NFFC, Diamond Challenge, Snap Draft, NFBBC, local league, etc., and find everything under one simple log-in. Sound good?
If you have any problems this morning, email me and I'll forward your problem to the right IT guy. Good luck today in all of your leagues.
Founder, National Fantasy Football Championship & National Fantasy Baseball Championship
Twitter: @GregAmbrosius