Ripped off by a promotional partner?
Posted: Sun Nov 09, 2008 5:45 am
Need to vent a little....
To keep things impersonal, I won't name the website, b/c I typically enjoy looking at Jon and Ian’s work to get an idea of the public's opinion, and a lot of people seem to enjoy the "FFCPI" rankings. So anyway...
They have a $2500 survivor pool for members. I have done it and actually survived through week 9 so it is down to the final 100 or so. I was out of town for business this week, and with a Thursday game, I wanted to check the site to verify the cutoff time to make my pick. Having invested a lot of time into the contest, I didn't want to risk missing the cutoff. So I stopped by an internet cafe on Tue evening to check this out. On the main page for the survivor pool it clearly stated the cutoff for the week 10 pick was Nov 9 at 1:00 eastern. Nothing else on the site indicated otherwise. Great for me b/c I could work on my pick when I got home Friday night and not have to spend 0.25/min deciding on my pick at the cafe.
Unfortunately when I got home I discovered that they moved the cutoff from Nov 9 to just before kickoff on Nov 6. More disconcerting is the fact that no email was sent to notify contestants of the deadline change
So I'm apparently out b/c I missed the deadline that they changed mid-week shortly before the game. I can't get a response from anyone on the site as I've sent emails, posted on their forums and left comments on their articles that they have posted over the past couple of days (so someone is obviously home, right?)
Obviously the odds of winning the pool are not good, but it stinks that you get jobbed out of the chance to win. Didn't miss a pick, didn't forget to pick, just didn't anticipate a seemingly reputable site making rule changes just before the deadline with no communication to the participants. On the other hand, I fully expect they will comment.......
At about 1:01 eastern time Sunday....
Makes me appreciate this event and the customer service we receive even more.
To keep things impersonal, I won't name the website, b/c I typically enjoy looking at Jon and Ian’s work to get an idea of the public's opinion, and a lot of people seem to enjoy the "FFCPI" rankings. So anyway...
They have a $2500 survivor pool for members. I have done it and actually survived through week 9 so it is down to the final 100 or so. I was out of town for business this week, and with a Thursday game, I wanted to check the site to verify the cutoff time to make my pick. Having invested a lot of time into the contest, I didn't want to risk missing the cutoff. So I stopped by an internet cafe on Tue evening to check this out. On the main page for the survivor pool it clearly stated the cutoff for the week 10 pick was Nov 9 at 1:00 eastern. Nothing else on the site indicated otherwise. Great for me b/c I could work on my pick when I got home Friday night and not have to spend 0.25/min deciding on my pick at the cafe.
Unfortunately when I got home I discovered that they moved the cutoff from Nov 9 to just before kickoff on Nov 6. More disconcerting is the fact that no email was sent to notify contestants of the deadline change
So I'm apparently out b/c I missed the deadline that they changed mid-week shortly before the game. I can't get a response from anyone on the site as I've sent emails, posted on their forums and left comments on their articles that they have posted over the past couple of days (so someone is obviously home, right?)
Obviously the odds of winning the pool are not good, but it stinks that you get jobbed out of the chance to win. Didn't miss a pick, didn't forget to pick, just didn't anticipate a seemingly reputable site making rule changes just before the deadline with no communication to the participants. On the other hand, I fully expect they will comment.......
At about 1:01 eastern time Sunday....
![Mad :mad:](./images/smilies/icon_mad.gif)
Makes me appreciate this event and the customer service we receive even more.